Our policies

Book on the booking page or message us on WhatsApp. Lash sets, fills and lifts take a deposit to hold your time, which you pay by message once we confirm, and it goes toward your service. Brows and waxing take no deposit.

Tell us at least 24 hours before your visit and we will move it. Your deposit carries over to the new time. If you are running late, message us; after 15 minutes we may need to shorten the visit or reschedule.

If you miss a visit without telling us, the deposit doesn't carry over, and we ask for a new deposit to book again.

Each visit is one-on-one in a small room, so please come without little ones if you can. Whoever comes with you is welcome to wait by the front door. We book clients 16 and older, and anyone under 18 comes with a parent or guardian.

We suggest a patch test before your first lash set or lift. It takes a few minutes, and you tell us how it feels over the next day. Ask for one when you book, and tell us about any allergies.

If something about your lashes or brows isn't right, tell us within a few days and we'll make it right.

Tips are up to you and always appreciated. You can leave one in person or by message after your visit.

Arrive five minutes early with clean, makeup-free eyes. For a wax, tell us about any strong skin-care products you use on the area, and let the hair grow to about the length of a grain of rice.

If you are pregnant, have an eye or skin condition, or have had eye surgery recently, ask your doctor before you book. If you are not sure, message us and we will tell you what we need to know.